Healthcare Automation · Clinics · Practices · Allied Health

Every minute spent on admin
is a minute not spent on patients.

Your clinical team is spending hours a week on appointment reminders, patient chasing, recall campaigns, and referral paperwork. That time belongs at the chairside, not the keyboard.

Per Ardua Nostra, Ad Astra — Ignyss.

Book Your Free 30-Min Consultation See What We Automate
0%
Reduction in no-shows with automated reminders
0h
Saved daily on admin, reminders & follow-up
0%
Of recall campaigns sent automatically on schedule
£0
Discovery call — we earn it by showing you the gap
The problem

Admin is the invisible drain on clinical capacity.

Every no-show, every missed recall, every referral that falls through the cracks — it's not a staffing problem. It's a systems problem. And systems can be fixed.

No-shows fill the diary then empty it
Appointment booked, no reminder sent, patient forgets. That slot is gone. Multiply by four a week and you're losing thousands of pounds in unbilled clinical time every month.
£400–£800/wk lost
Recall campaigns never quite get done
You know which patients are overdue for a check-up, hygiene visit, or annual review. But calling or texting them manually is hours of work — so it slips, and patients drift to competitors.
~30% patient attrition
New patient onboarding is slow and manual
Registration forms, medical history, consent documents — all sent by hand, chased by phone, scanned and filed manually. It's a poor first impression and a waste of skilled clinical time.
45 min per new patient
Referrals get lost between the cracks
Patient referred to a specialist. Letter sent. No tracking. No chase. No confirmation it was received. Weeks later, the patient calls to ask what happened — and no one knows.
~20% referral drop-off
Out-of-hours enquiries go unanswered
Prospective patients contact you after 6pm. No response until the following morning. By then they've booked somewhere else. First-contact response time is one of the biggest drivers of conversion.
60% of leads lost overnight
Appointment confirmations still done by phone
Reception spends the first two hours of every day calling patients to confirm appointments. That's a full FTE task that could be handled automatically, leaving reception free for complex queries.
2h/day reception time
Post-treatment follow-up never happens
Patient leaves after a procedure. No aftercare message, no satisfaction check, no next-appointment prompt. A simple follow-up sequence builds trust, catches complications early, and drives rebooking.
Missed loyalty & revenue
How it works

Six stages from consultation to automation.

We don't sell software. We deploy systems tailored to how your practice actually works — then keep them running.

01
Discovery — Free 30-Min Call

We learn your practice structure, patient volumes, current tools, and where time is being lost. No commitment, no pitch deck — just an honest conversation.

Zero cost, full value
02
Audit — Deep Operational Map

We trace every patient journey from enquiry to discharge — every manual step, every tool handoff, every gap where time leaks. We quantify the cost.

Clarity before commitment
03
Design — Automation Blueprint

We design your full automation architecture. Every workflow mapped, every integration planned, every escalation path considered. You see exactly what you're getting before we build.

No surprises
04
Build — Ignition Sequence

We build against your blueprint — n8n workflows, AI triage, patient comms sequences, referral tracking, document generation. GDPR-compliant, integrated with your existing systems.

2–4 week delivery
05
Launch — Liftoff

We go live, monitor every automation in real time, and stay with you through the first two weeks. Every edge case handled, every escalation path tested before patients interact with it.

Supported from day one
06
Orbit — Sustained Operation

Ongoing monitoring, optimisation, and expansion. Monthly performance reports show exactly what each automation is delivering — in hours saved and revenue recovered.

Continuous improvement
What we deploy

Six automation modules built for healthcare.

Each module is a complete system — designed for your practice type, integrated with your tools, and operational within weeks.

📅
Appointment Reminders & Confirmations
Automated multi-channel reminders that cut no-shows by up to 40% — without reception lifting the phone.
Saves 2–3 hrs/day · click to expand
📋
Patient Onboarding & Intake
Digital registration, medical history, consent forms — sent automatically, chased automatically, filed automatically.
Saves 45 min per new patient · click to expand
🔄
Recall Campaign Automation
Every overdue patient contacted on schedule — annual reviews, hygiene visits, follow-ups — without manual list management.
Recovers £3,000–£8,000/mo in lapsed revenue · click to expand
Automations deployed
    Systems integrated

      🏥
      Referral Tracking & Management
      Every referral logged, tracked, and chased — so nothing falls through the cracks and your patients stay informed.
      Saves 3–4 hrs/week on referral admin · click to expand
      📄
      Document & Form Automation
      Letters, consent forms, care plans, prescriptions — generated from templates, sent and signed digitally, filed without manual intervention.
      Saves 1–2 hrs/day on document admin · click to expand
      🌙
      Out-of-Hours Enquiry Handling
      AI triage captures and qualifies new patient enquiries 24/7 — booking, triaging, and escalating as appropriate without a human on duty.
      Captures 60% more leads overnight · click to expand
      The transformation

      Before Ignyss. After Ignyss.

      The same practice. The same team. Completely different operational reality.

      Before · Manual operations
      Reception spends 2 hours calling to confirm appointments every morning
      No-shows average 4–6 per week with no systematic prevention
      Recall campaigns attempted quarterly — manually, inconsistently
      New patient paperwork sent and chased by hand — 45 minutes per patient
      Referrals sent by letter and forgotten — no tracking, no chase
      Out-of-hours enquiries go unanswered until 9am next day
      After · Ignyss automation
      Confirmations sent automatically via SMS and email — reception handles exceptions only
      No-shows reduced by 40% — automated reminders at 72h, 24h, and 2h before
      Recall campaigns run continuously — every eligible patient contacted on schedule
      Digital intake forms sent on booking, chased automatically — 5 minutes admin
      Referrals tracked in full — acknowledgement chased, patient updated automatically
      AI triage handles overnight enquiries — booked or escalated before 9am
      Integrations

      Built around your existing clinical systems.

      We don't replace your PMS. We connect to it, automate around it, and extend what it can do.

      Why Ignyss

      Built for practices that refuse to accept the status quo.

      "

      Automation isn't about replacing the human touch in healthcare — it's about protecting it. Free your clinical team from admin so they can do what they trained to do.

      Core principle · Ignyss Healthcare
      "

      The gap between a good practice and a great one is rarely clinical skill. It's whether the operations layer lets that skill reach every patient, every time.

      Operational insight · Ignyss
      "

      Every no-show is a patient who didn't get care and a clinician who didn't get paid. That's not a patient problem. That's a systems problem — and systems can be fixed.

      Healthcare automation · Ignyss
      Questions

      What practices ask before they start.

      Investment

      Transparent pricing. Measurable returns.

      Every tier includes full build, ongoing support, and monthly performance reporting. No hidden costs.

      Starter Practice
      Ignite
      £500
      /month
      + £2,500–£5,000 build · delivered in 2–3 weeks
      • Appointment reminder automation (SMS + email)
      • No-show reduction workflow
      • Digital patient intake forms
      • Post-appointment follow-up sequence
      • Monthly performance report
      • Email + chat support
      Start Here
      Most chosen · growing practices
      Ignite+
      £1,500
      /month
      + £5,000–£10,000 build · delivered in 3–4 weeks
      • Everything in Ignite
      • Recall campaign automation (full patient list)
      • Referral tracking & chase system
      • Out-of-hours AI enquiry handling
      • Document generation & digital signing
      • CRM integration & patient journey reporting
      • Priority support & quarterly strategy review
      Get Started
      Multi-site · private groups
      Orbit
      £3,000
      /month
      + £12,000–£25,000 build · scoped to your group
      • Everything in Ignite+
      • Multi-site automation architecture
      • Custom AI clinical admin assistant
      • EMIS/SystmOne/Dentally deep integration
      • Staff scheduling & comms automation
      • Executive-level reporting dashboard
      • Dedicated automation engineer
      Talk to Us
      AI Agents

      Autonomous intelligence working inside your practice.

      Beyond simple automations — AI agents that understand context, make decisions, and escalate when it matters.

      🤖
      Patient Triage Agent
      Handles inbound enquiries 24/7 — classifies urgency, collects medical history, books appropriate appointments or escalates to duty clinician for anything time-sensitive.
      📊
      Recall Intelligence Agent
      Monitors your patient list continuously. Identifies overdue recalls, generates personalised outreach, segments by recall type, and reports conversion back into the practice dashboard.
      📋
      Clinical Admin Agent
      Generates referral letters, care plans, and clinical correspondence from structured inputs. Routes for clinical sign-off, sends automatically, and logs delivery confirmation.
      ROI Calculator

      See the return before you commit.

      Adjust the sliders to reflect your practice. See the value automation delivers — in hours and in revenue.

      Admin hours saved / month —
      Value of time recovered / month —
      No-show revenue recovered / month —
      Total value unlocked / month —
      Ready to start

      Give your clinical team
      their time back.

      Book a free 30-minute consultation. We'll map exactly where admin is bleeding capacity from your practice and show you what we'd automate first.

      Book Your Free 30-Min Consultation
      No commitment. No sales deck. Just an honest look at your operations.